All Aera Trucks™ manufactured products are warranted against manufacturing defects for the useful life of the product. If you feel your product or component is defective, you may send it back to us, freight prepaid. We will inspect it and let you know of our findings. If we decide your product is defective or failed to give reasonable service, we will replace it with a similar, available product of the same or better condition and pay for the shipping back to you.
If our experienced inspector decides your item is not defective and that you just broke it, you will be informed and asked if you want your item sent back to you COD, or destroyed. Before returning products to us for inspection, please be aware that all products can be broken as a result of landing a trick incorrectly.
Please contact Customer Support to alert us that you have a potential warranty issue before sending in your products.
All returns should be sent to:
Skate One Corp.
Attn: Aera Trucks™ Warranty Returns
30 S. La Patera Ln.
Santa Barbara, Ca 93117
Please be assured that we will make every effort to expedite the handling of your return.